10 Ways to Create a Great Customer Service Experience by Brad Lomenick
“Serving the guests was part of the DNA of the staff. We took great pride in our ability to create a great experience for our guests through unmatched excellent customer service.”
Half the Team Doesn’t Trust the Boss by Dan Rockwell
“What makes people distrustful? How might leaders create feelings of trust?”
6 Truths to Encourage You During Pastoral Transition by Ben Simpson
“Somewhere right now a church is losing its lead pastor… and the members feel like they’ve had the wind knocked out of them.”
